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Transformation Services

TRANSFORMATION SERVICES - the management consultancy with implementation expertise in credit management.

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In addition to strategic management consulting, our Transformation Services division offers practical consulting services throughout the entire digital transformation process.

From analysis and planning to conception, implementation, monitoring and continuous improvement, we work with you to develop practical solutions for rapid performance improvement.

The advantages at a glance

  • Clear determination of the ACTUAL situation in your company thanks to innovative analysis procedures.
  • Based on these results, your fields of action are identified and individual concepts for digital transformation are developed, e.g. to
         - Increasing customer satisfaction/customer experience
         - Implementation of synergies
         - Increasing efficiency and productivity
         - Reduction of operating costs
         - Improvement of service times/costs


The focus of our advisory services lies on four topics:

Process & Strategy Optimisation
Adapting strategy and business processes to the challenges of digital transformation. CRIF supports companies in analysing and improving the impact and efficiency of their business activities and strategies in every phase of the credit lifecycle - from application management to existing customer management to debt collection.

Predictive & Advanced Analytics
Based on CRIF's experience and services, advanced rating and scoring models are developed to enable predictive assessments of companies, the market situation or specific customer groups. We also look into the question of how you can best link the data available in your company, enrich it with further information and use it to increase turnover and customer satisfaction.

Digital Transformation
Advice on all aspects of digitalisation throughout the entire customer life cycle. The focus here is on "digital onboarding" and the "digital customer journey", among other things. The goal is to achieve greater efficiency and productivity in order to strengthen customer satisfaction.

Regulatory Compliance
Consulting services regarding regulatory framework conditions (local and EU-wide) and support in analysing the specifics of current legislation as well as assessing the impact. For the compliance-compliant implementation of regulatory requirements in the area of KYC in the B2B sector, we offer our customers, for example, a modular and automated verification process that can be integrated into the customer-specific process landscape.

Our experience and expertise extends to data-driven projects with over 500 financial clients worldwide.

Fill out the contact form to receive more information about the product. We will get back to you as soon as possible.

For further information about our services you can contact us via our online contact form. As a result of your registration, your details will be stored in our Customer Relationship Management System ("CRM System") and forwarded internally for further processing. The personal data that you provide us with in the context of this contact request will only be used to answer your enquiry or contact you and for the associated technical administration.

The legal basis for data processing here is Article 6 paragraph 1 sentence 1 lit. a DSGVO (consent) or Article 6 paragraph 1S. 1 lit. b DSGVO (implementation of pre-contractual measures). Requests are deleted after two years at the latest. Statutory retention periods shall be observed accordingly.

Here you will find the data protection privacy statement of CRIF GmbH.